CANCELLATION POLICY
CANCELLATIONS – Attendee
If received in writing 4 days prior to the 1st day of the conference MSTPA will refund your conference fees, less a $35.00 administrative fee. Unfortunately, refunds cannot be granted for no-shows.
CANCELLATIONS – Exhibitor
Exhibitors are an important part of our overall conference experience. As such, exhibitor refunds within 30 days of the start of the conference are contingent upon resale of the space. Refunds will not be issued for cancelations requested within 30 days of the conference if the exhibit space cannot be re-sold. If exhibitor cancellations are received in writing 30 days prior to the 1st day of the conference, they will be fully refunded, less a $35.00 administrative fee. Sponsorships, because they are incorporated into printed programs, announcements, etc. cannot be refunded.
TRANSFERS - Attendee and Exhibitor
If received in writing before the 1st day of the conference MSTPA will transfer your registration to anothermember of your staff, with no additional fees applied.
All cancellations should be sent via e-mail mail to Dawn Newman dawncn@att.net . A hard copy must follow and mailed to:
Liz Zimmer
THP Limited Inc. c/o MSTPA
100 E. Eighth Street
Cincinnati, Ohio 45202
